Quests are series of tasks with a storyline that players can choose to complete, and then you may get RuneScape Gold. Quests often have prerequisites including minimum levels in certain skills, combat levels, quest points and/or the completion of other quests. A few quests require players to work together. Quests are grouped into five categories based on requirements and difficulty. Novice quests act as extended tutorials for new players. Intermediate quests challenge players on a basic level, while experienced and master quests challenge the more experienced players and often open up new areas of Gielinor. Currently there is one Grandmaster quest, which features especially high requirements to challenge experienced players. Once a player completes all quests in the game, another achievement cape, commonly referred to as the "quest cape", can be purchased from an NPC. The cape comes with a special emote peculiar to the skill. Many quests require players to kill particularly powerful monsters. Generally, a new quest is released each month.

Players receive various rewards for completing a quest. Rewards depend on the quest's difficulty and include RS Gold, unique items, access to new areas, increases in skill experience and/or quest points. Quests form the storyline of RuneScape, and many are part of a series of quests that become increasingly difficult. The longest and oldest (the first part of this storyline was released in 2002) of these is an incomplete seven-part series known as "Plague City". The storyline takes players through a massive conspiracy and unlocks areas inhabited by elves. Jagex has stated that it is the closest thing RuneScape has to a central storyline.

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